Sharper Image

They didn't apply my 30% credit and have not responded to several attempts to get it resolved. Starting to think they are ignoring me and have no interest in contacting me.

Unable to contact a customer service representative. Called repeatedly, on hold for more than 30 minutes, requested a call back as prompted by the automated system, never got a call back.

Tried 3 times over a 3-day period.

Also attempted to contact via the website as directed, nothing! Sharper Image has zero customer service!

I already wrote customer service cannot understand my email. Really stupid people.

All they care about is their orders. I don't want to receive any more emails. Tried corporate, no such place. Tried reaching a CEO, forget it.

Unsubscribing. All I do is get emails all day, every day. Sick of it. Not interested.

It's all crap anyway.

I would never order it from them. All foreigners, so I guess that's why they don't understand my email.

Not only did the person not do a good job in speaking with me about my order They then shipped the WRONG color tree!!!

I just had to spend 30 minutes on the phone with another customer service rep,trying to correct this!!! as well as the charges as I was promised free shipping on the product!I So I had to re-order a new tree and I will return the one thats coming to me Sharper image has so many negative reviews and I can see why!

I just wanna know what the gel pads are for. We figured out how to turn it on and how to get it working, but I know the gel pads are there and I don't know what they are for or how to use them.

The online store doesnt provide a clear invoice or what youre getting and where you want it shipped before you buy. Every other merchant Ive used online has done this.

So I lost almost 400$ on merchandise shipped to my old address.

Be sure your profile address is updated because they sure dont care if its current. Never again for me

My grandson was installing the ink cartridge and it broke and the ink leaked out. I have no more ink cartridges to replace for my device.

I want to purchase more cartridges. Please advise. Elizabeth A.

Clark @ Galchanel@***.com. 267-688-****

Thank you for following up with me.

When I had received my order, I was sent a $25 gift card towards my next purchase. When I placed a new order online, it ignored this!

When I then spoke to an agent, she said that this applies only to those orders over $50. I said that I was no longer interested and that this was false advertising. (There were no conditions like this on the gift card)!!

Then she gave me a deal that I could not refuse! Sharper Image has a good reputation so I was really shocked at this ruse!

You charge me $4.99 a month for no reason I need to speak with somebody this is going on my credit card for no reason I really need to speak with somebody. You guys keep sending me in circles and its getting aggravating.

I dont know why you keep charging me for no reason.

Youre asking for 100 symbols and I dont know why I could keep saying the same thing over and over and over again and I hope it adds up to 100. I just need to speak with customer service.

I had to return the digital clock because I noticedu piece missing in the stand that went on the back of the clock. It was defective when it was sent to me.

I called to send it back and they were going to charge me to send it back. I asked for a supervisor and finally they sent me a prepaid label. I am waiting for the new one, but I need for someone to tell me how to put the stand that makes it stand up into the small hole on the back. Please contact me with directions.

I went onto YouTube but theres nothing to show me how to put the stand on the back. I need your help.

Please give me a call back at 248-803-**** to discuss the problem with the new product. Thank you.;;(((

I purchased a product back in March and it's not working. It's been less than a year and it's broken and there's no way for me to talk to anybody and I can't get on the website.

They want to charge me just crazy.

I would never order another thing from this company again and I spent a lot of money on my product. I'm very unhappy

Please see above.

Detest the ordering process. The person who helped my today was wonderful.

Yesterday I has a question about an item and I was told to go to a repair line.

The price was to be &1 and would be refunded. When I got to the site the price for help was $49. My bank sent me a fraud alert about this transaction. What kind of company is flagged fraudulent so quickly.

Sharper image has lost its credibility with me. It used to have a good reputation.

Representative very nice professional helpful . My ink cartridge arriving little late .

He apologized no worries I told him cuz its Christmas I just wanted to make sure not lost in route. While on the phone he graciously took another order for me .

I was extremely pleased with my service

Thank you

Paula Fletcher

Order no52000****

I am having the clock replaced due to a damaged stand on the back. Please give me directions on how to attach the stand as the book does not give directions. I will need the directions as my new replaced clock will be her soon.