Skip to content
Write review For Business
  • Login

Contact Sharper Image Customer Service

Sharper Image Phone Numbers and Emails

Toll-Free Number:

  • (877) 714-7444
    Opt-out
Call customer service
Send Message

Customer Service:

  • (877) 202-9337
  • (877) 206-7862

Sharper Image Emails:

Claims
Complaints/ Feedback
Customer Service
Is this your business?

Sharper Image Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sharper Image Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Sharper Image is 8777147444. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 91% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday and Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Sharper Image may ask you for the following information to identify you as a customer: order id or tracking no, address or zip code or first and last name.

View full overview ›

How to Contact Sharper Image?

Most Popular Number:

(877) 714-7444
Opt-out
Total calls: 441 Issues resolved: 27 Last call: Jan 17, 2026

Sharper Image phone number for contacting customer service is 877-202-9337. If the line is busy, you can call an alternative phone number which is 877-206-7862. If you would like to stop receiving marketing information from the company, please call 877-714-7444 to leave an opt-out request.
Sharper Image customer care agents are always ready to tell you about the available items and new arrivals, special offers and sales, help you manage your order and address issues with payments, and more.

Sharper Image email address for feedback about the website is webfeedback@sharperimageonline.com. If you need to contact the support team via email, send your message to customerservice@sharperimageonline.com. Sharper Image customer support representatives will help you resolve your issues and answer questions. If you have some interesting product ideas, please send them to productideas@sharperimageonline.com.
As an alternative, you can also send an email to the company via Sharper Image website.

Sharper Image headquarters is based in Farmington Hills. For contacting the company via regular mail and sending documents please use the following Sharper Image office address: 27725 Stansbury Boulevard - Suite #175, Farmington Hills, Michigan 48334, United States. However, please note that if you need to return an item, contact the support team first to get details about the return address.

Sharper Image customer service agents are available on weekdays from 9 am to 6 pm EST. Depending on the holiday season, Sharper Image hours can change. It’s better to contact the support team before the holiday season to get updates on possible schedule changes.

Sharper Image website allows chatting with company representatives. To start the chat, you should click the message-shaped button in the lower right corner of the page. Then, enter your name and question. An available support agent will assist you.

PissedConsumer Club

Contact Information

Sharper Image Website:

Sharper Image Help Center:

Corporate Office Address:

Sharperimage.com
27725 Stansbury Boulevard - Suite #175
Farmington Hills, Michigan 48334
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 6:00 pm ET

More contact details

Sharper Image Customer Service Reviews

1.6 / 5
Poor
MaryAnne R Gqo
Missing items That were ordered on line
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Unable to contact a customer service representative. Called repeatedly, on hold for more than 30 minutes, requested a call back as prompted by the automated system, never got a call back.

Tried 3 times over a 3-day period.

Also attempted to contact via the website as directed, nothing! Sharper Image has zero customer service!

Linda D Exx
Customer service gets everything wrong and is horrible!

Not only did the person not do a good job in speaking with me about my order They then shipped the WRONG color tree!!!
I just had to spend 30 minutes on the phone with another customer service rep,trying to correct this!!! as well as the charges as I was promised free shipping on the product!I So I had to re-order a new tree and I will return the one thats coming to me Sharper image has so many negative reviews and I can see why!

Birtie Qag
If I could give 0 I would
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

The online store doesnt provide a clear invoice or what youre getting and where you want it shipped before you buy. Every other merchant Ive used online has done this.

So I lost almost 400$ on merchandise shipped to my old address.

Be sure your profile address is updated because they sure dont care if its current. Never again for me

How Good is Sharper Image's Customer Service?

Kiandre Znd
Kiandre Znd
Feels Disappointed | Sep 27, 2024

When you say that you will accept returned items you don't tell people you're going to charge them 20% of the cost of the item. It cost me $20 to send something back that only cost 60 sounds like a scam to me that air purifier was so little & light weight there's no way it would cost you $20 to send it.
I plan on buying a room air purifier since the air tamer didn't work for me but I'll never buy anything for Shopper image again you can believe that.

Read full quote
Dorothy B Qoc
Dorothy B Qoc
Feels Disappointed | Dec 24, 2023

Dodd nothing to corrrct their error.

Read full quote
Elleanor Lox
Elleanor Lox
Feels Neutral | Dec 11, 2022

I never received a phone call !!
Call me at 440 543-****

Read full quote
Karnell Uwq
Karnell Uwq
Feels Disappointed | Dec 08, 2022

Great

Read full quote

Summary of Sharper Image Customer Service Calls

575 TOTAL
CALLS
04:49 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sharper Image?

Product/ Service Question:

  • “Juicer wont-work. Got no power to it.So you want to hold down that maybe”
  • “I have a sharper image power percussion tissue massager I use about seven times and it works great but no, I’m trying to charge it, but he doesn’t want to hold this charge and he doesn’t want to move any suggestion. Up and down the massager.”
  • “Ionic breeze Quadra professional series is notcworkimg”

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Jar opener does not open home canned jars reason bought return can’t use”

Request for Information Question:

  • “Place an order”
  • “Check Status of a,n. Order”
  • “Order status and credit”

Shipping and Delivery Question:

  • “Wrong product shipped”
  • “Missing items That were ordered on line”
  • “Missing order and charges not correct”

Payments and Charges Question:

  • “Wrap21 discount not applied to order”
  • “Coupon”
  • “Unauthorized transaction”

Activation/ Cancellation Question:

  • “Want to cancel my online delivery”
  • “Cancel order”
  • “Cancelation on order”

Refund Question:

  • “Follow up on refund for returned item”
  • “Humidifier was 129.99 only received 24.90 in refund”
  • “Refund”

Cards Question:

  • “Gift card question”
  • “Gift card balance”
  • “Gift with no card”

Account Question:

  • “I do not have a password. How do I return an order without a password.”
  • “Product information: Password Vault, 201776”

Staff Question:

  • “Customer Service”
  • “Package issue my package was very late and I received it taped up like somebody opened it and taped it back up please contact me back not happy about the service”

Website/ Application Question:

  • “Attachments very hard to instal and remove I’m afraid to brake the unit”

Other Question:

  • “Order check”
  • “Qs”
  • “My order”

Compare Sharper Image Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Sharper Image? What happened? What can we help you with?
Submit review Don't show this popup